Archives: Reviews
“Ben was very polite,fast & efficient!! He was extremely professional!! Ben should be employee of the year!”
“I had an outstanding experience with Jerry from Charles Messina Plumbing! His expertise in the field was evident, and he patiently answered all my questions, ensuring I understood the solutions he proposed. The level of customer service he provided was exceptional—he was friendly, professional, and truly went above and beyond to make sure I was satisfied. I’m confident in the quality of their work and will definitely be turning to Charles Messina for all my future plumbing needs. Highly recommended!”
“We contacted Messina for advice and information on how to more effectively and efficiently heat our three-season room. Richy came and we found him to be extremely knowledgeable, pleasant and very helpful. Bottom line, unless we were willing to do some form of invasive interior construction, there was really no other way to heat that room beyond what we had been doing. However, the next day Richy called to tell us that he had just seen an electrical heating system that might be perfect for our room and gave us the information on where to find that heater and others that were similar. It is obvious that Richy went above and beyond what would be expected of most technicians! As a result of his diligence, we just might have a much warmer room to enjoy this winter!!”
“We have has many services and installation performed my Messina Plumbing . We had a new sewer line installed at our homes in both Dover and Lewes. Adam was in charge of that work and was professional and knowledgeable and efficient. Both were big jobs and done well. Once we moved to Lewes we needed new heat pumps, thermostats, auxiliary propane heaters and a sump pump. You installed two separate systems :one for the upstairs and another for the first floor. This was a major job and expensive but yours was the best price quoted to us and this job was done seamlessly and the systems work well. Recently we had a difficult to diagnose problem with one of our new thermostats and Richie and Ben figured out the problem , fixed it by replacing the unit and and the problem that was being caused by the air handler. In no case did we lose heat or air conditioning or toilet flushes!! Your workmen are courteous and always reassuring. And overall Betty in the office holds my hand and schedules everything to help and calm me. I guess I am a Messina fan for life!!
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“Dan came to replace ice maker line to refrigerator. He was efficient, courteous and very professional. We were very pleased with the work that he did.”
“Oh my goodness, I can't say enough about this company!!! We were almost scammed by another heating company in buying a new 15000 heater. Thanks to Richy R. he inspected it and the heater was in good working order. It's nice to know that this is a company people can trust. Thank you Thank you.”
“I have a leak coming from the attic. A roofer and general contractor both pointed to air duct handlers in the attic. I contacted Messina and they sent out Richy. He verified that the water is actually a roof leak. I so much appreciate the expertise and professionalism. Even though I cannot use Messina at this point I definitely will with my future heating and ac needs. thank you, Susan Trader”
“Adam came out and got our main water line replaced with ease. Truly saved the day and the work was phenomenal. Would recommend them to anyone we know!!”
“Our upstairs AC unit died. Another company came in and immediately tried to upsell me to an $18,000 new unit when this one was only used for four years max. From the moment I contacted Messina they went out of their way to quickly respond and triage the problem which was a blower motor. Unfortunately, they said the part was expected in two to three weeks so I would have to wait. They then called me back in less than a week and said they were able to get the part in quicker and were at my house the very next morning. All fixed and all cool! I really respect the communication, honesty and care that they have shown our family. I will definitely be using them again for other projects!”
“We’ve had services from all components of Charles Messina in the past few years. We’ve recommended their services to countless people, as a result of our satisfaction. Jerry has become a staple for many of the plumbing issues needed for our family. Very respectable and established professional group. Thank you for being there for us.”